ITIL® Foundation
The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle. ITIL is the most recognized framework for IT service management in the world.ITIL helps service providers with best practice guidance on the provision of quality IT services, and the processes, functions and other capabilities needed to support them.This course includes

37 High Quality Videos

6 Helpful Study Guides

100 Test Questions

302 Terms and Definitions

27 VMEdu Approved RCUs

18 PMI Approved Contact Hours

2 Simulated Practice Tests

1 Illustrative Case Study

1 Crossword for Fun

2 Reference Material
Additional Benefits

Mobile App
Progress Tracking

Continuous Improvement

Collaborate and L
- High Quality Videos
- Online Study Material (Study Guides, Chapter tests, Pod casts, Terms and Concepts)
- Interactive case study
- 18 PMI PDUs
- Chapter tests, Crossword
- Interactive glossary
- 180 days duration